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Course NameCourse TypeSyllabus
Event Incident and Problem ManagementCourse View details
ITIL 4 Foundation: IntroductionCourse View details
ITIL 4 Foundation: Key Concepts of Service ManagementCourse View details
Key Concepts and the Four Dimensions of Service ManagementCourse View details
Release Service Level and Availability ManagementCourse View details
Service Desk IT Asset Service Configuration and Change Control ManagementCourse View details
The Guiding Principles of the Service Value System and Continual Improvement ModelCourse View details
The Service Value Chain and General Management PracticesCourse View details